Frequently Asked Questions:

  1. What is the commitment required?

    No long term contract required, you can downgrade, upgrade or cancel anytime. Start your free trial today, no credit card is required.

  2. How does it work?

    After signing up we will provide you with a unique tracking code to install on the pages of your website or use it direct in google tag manger. Reporting will start within minutes after tracking code has been installed.

  3. Will your script slow my website?

    No, we use CDN to deliver our script. All recordings and data will be stored on our servers. Playbacks take place on our servers, there will be no burden on your website.

  4. Can I manage more than one site?

    Yes. Each pricing plan includes a number of websites you can use.

  5. Are you using cookies?

    Yes we drop cookies … you must specify on your privacy policy that you are using cookies.

  6. Can oopcee track dynamic pages built AJAX or JavaScript?

    Yes, oopcee works with AJAX, JavaScript and other dynamic pages.

  7. Does oopcee work with https, shopping carts, login and checkout pages?

    Yes. It works with pages that require a login, and also https pages like checkout or basket.

  8. What browsers and operating systems do you support?

    We support all major operating systems and browsers that have at least 10% market share.

  9. What ecommerce platforms do you support?

    It works with custom made ecommerce sites or with platforms like:

  10. How do you treat subdomains?

    As one with our main domain.

  11. Will oopcee record all the visitors?

    Yes, we do not sample your data like the competition and provided your monthly allowance has not expired all recorded data will show in your account. Also we do not record bot traffic.

  12. How much does oopcee help increase conversion rates?

    Majority of clients have an ongoing optimization process in place and manage in time 20-200% increases, while the rest still achieve 0-50% with fewer changes.

  13. How secure is oopcee?

    Very secure. We take security very seriously employing highly skilled experienced IT and staying up-to-date with the latest security threats.

“ We’ve checked many session replay software out there but turns out that oopcee replays a more accurate user session…."

Linda M.

“The price is very fair and I really love your tool, best way to discover usability issues and we’ve already improved our conversion rate."

Malcolm D.

“Addictive, it takes seconds to install especially if you have already Google tag manger in place, we’ve started with the free version and ended up using it every day optimizing conversions."

Peter G.

“We have always used oopcee and come to rely on its functionality for our CRO activity as it has provided us with a much clearer picture than analytics."

Joanne S.

“oopcee is exactly what a digital marketer needs, or any website owners who think they know who visited their website."

Amittai C.

“An invaluable tool to improve conversions, you’ve got a genuine 7day free trial with all available features but what really won me was their customer support."

Alan P.

Start Your Free Trial Today.
No contract or credit card required.